“The Fine World”‘s goal is the customers’ satisfaction reached in the dynamically developing environment, through rendering services satisfying our customers’ needs.
We are fully committed to implementing a policy of TOTAL QUALITY in all our operations. We are performing all activities as per optimum quality procedures to ensure that the resulting products consistently exceed our customer expectations, are reliable and dependable & provide maximum value for money to our customers.
We implement the goal by learning, understanding and meeting the needs of our customers as well as by constantly enriching our offer.
We reach this aim by reacting to changing needs of our customers, examining the level of their satisfaction and constantly improving current company processes.
The quality of our services is determined by our professional approach and long-lasting experience of our employees combined with constant learning, cooperation with reliable suppliers and application of up-to-date technologies.
Our team is our most important asset.
In accordance with the Company’s global and local objectives our Quality Policy is achieved by:
Offering Outstanding Customer Care and Service
Providing Talented & Motivated People
Advanced Systems & Technology
Always Being a Market Leader
Delivering Quality in Everything We Do
Taking Care of Environment
This is done by having in-depth customer knowledge, by delivering and executing what is requested and expected, offering value addition to our customer.
Constant training, job enrichment and empowerment are the aim to motivate staff & develop team spirit and pride of ownership amongst them.
Implementation of advanced systems and technology provides the best Quality Service to all our Customers.
Innovation, flexibility and credibility ensure that we remain market leaders. The company resolves to position itself on the cutting edge of the global jewelry industry, choosing to lead through consolidation and innovation.
By defining our service standards and through continual efforts to improve quality and productivity we ensure maintenance of quality in all our operations. Using customer feedback effectively, we ensure constant product improvisation in line with customer expectations.
We are h4ly committed to environmental protection and sustainable development